Terms of service
Last Updated: September 23, 2026
Welcome to Sachem, operated by Sachem Acquisition Corp. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
Sachem specializes in Damascus kitchen knives and related kitchen products. We make every effort to display product descriptions, images, colors, and specifications accurately. However, products may vary slightly due to screen settings, materials, and manufacturing processes.
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
3. Pricing and Payment
All prices displayed on our website are listed in the applicable currency and may change without notice.
We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel orders resulting from such errors.
Payment must be completed before an order is processed.
4. Order Processing
We process orders after payment has been received. Processing times may vary depending on product availability, order volume, holidays, or unforeseen circumstances.
Customers will receive order updates when available.
5. Shipping and Delivery
Delivery times may vary depending on the destination, shipping method, carrier delays, weather, customs processing, or other circumstances beyond our control.
Sachem is not responsible for shipping delays caused by third-party carriers.
6. Returns and Refunds
Returns and refunds are subject to our Refund & Return Policy.
Customers must follow the return instructions provided by our support team. Products that are damaged through misuse or do not meet our return requirements may not be eligible for a refund.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and website materials, is the property of Sachem or its respective owners and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use our content without prior written permission.
8. Prohibited Uses
You agree not to use our website:
- For unlawful purposes
- To violate applicable laws or regulations
- To transmit malicious software or harmful code
- To interfere with the security or operation of the website
- To engage in fraudulent or misleading activities
We reserve the right to restrict or terminate access to users who violate these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Sachem shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our products, services, or website.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
10. Accuracy of Information
We strive to keep all information on our website accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.
We reserve the right to correct errors and update information without prior notice.
11. Third-Party Links
Our website may contain links to third-party websites. Sachem is not responsible for the content, policies, or practices of third-party websites.
Accessing third-party websites is at your own risk.
12. Changes to These Terms
We may update or modify these Terms of Service from time to time. Changes become effective when posted on this page.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Sachem
Operated by Sachem Acquisition Corp.
Email: support@sachemshop.com
Phone: +14752773778
Address: 698 Main Street, Branford CT 06405, United States