At Sachem, we aim to provide a secure, smooth, and transparent checkout experience for all customers. This Payment Policy explains the payment methods we accept and how transactions are processed.
1. Accepted Payment Methods
We accept secure payment methods at checkout, including:
- Credit and debit cards
- Apple Pay, where available
- Google Pay, where available
- Shop Pay
- PayPal
All payments must be successfully authorized before an order can be processed and confirmed.
2. Currency
All prices on our website are displayed and processed in U.S. Dollars (USD). If your payment method uses a different currency, your bank or payment provider may apply conversion rates or additional fees.
3. Payment Processing
Payment is charged when the order is placed. Once your payment has been successfully processed, you will receive an order confirmation email.
4. Payment Security
We use industry-standard SSL encryption and secure payment processing to protect your personal and payment information during checkout. We do not store full card details on our servers.
5. Failed or Declined Payments
If your payment is declined, please make sure your billing information is correct or contact your bank or payment provider for assistance. Orders will not be processed until payment is successfully completed.
6. Refunds & Cancellations
Refunds, when applicable, are processed according to our Refund & Return Policy. Approved refunds are returned to the original payment method used at checkout.
7. Fraud Prevention
For security reasons, we may perform verification checks on certain transactions and reserve the right to cancel orders that appear suspicious or fraudulent.
8. Contact Information
If you have any questions regarding payments, please contact us:
Sachem
Operated by Sachem Acquisition Corp.
Email: support@sachemshop.com
Phone: +14752773778
Address: 698 Main Street, Branford CT 06405, United States