Shipping policy
At Sachem, we are committed to delivering your orders safely, reliably, and conveniently across the United States.
1. Shipping Coverage
We currently offer shipping within the United States.
2. Shipping Options
We offer free shipping on all orders.
Orders are shipped through UPS or USPS. The carrier used for your order will depend on the destination and shipping requirements.
3. Processing Time
Orders are typically processed within 2 business days, Monday through Friday. Orders are not normally processed or shipped on weekends or public holidays.
4. Delivery Time
After your order has been processed and shipped, estimated delivery is 3 to 7 business days.
Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, or other unforeseen circumstances.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
6. Shipping Address Accuracy
Please make sure your shipping address is complete and accurate at checkout. Sachem is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
7. Delivery Issues
If you experience an issue with your delivery, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
8. Contact Information
For any shipping-related questions, please contact us:
Sachem
Operated by Sachem Acquisition Corp.
Email: support@sachemshop.com
Phone: +14752773778
Address: 698 Main Street, Branford CT 06405, United States